Though communications skills are essential for all people, leaders have added responsibilities with respect to the communications process. Use these course materials to present a 1-day course designed to help leaders and managers communicate more effectively .
Technical personnel live in a highly-structured, fast-paced environment where communications are often abbreviated with lots of technical terms and pseudo-code to communicate meaning. This 1-day course teaches students how to effectively communicate, cooperate, and coordinate with non-technical personnel.
Positional authority and individual personality impact communications style and effectiveness. The courseware for this 2-day course is designed to help students develop a comprehensive understanding of effective communication skills and tools.